Experience

Technical Writer, Catalent Pharma Solutions

• Teamwork and Project Management: Successfully managed a total of 12 client accounts throughout my tenure, handling up to 9 simultaneously, showcasing strong teamwork and project management skills.

• Project Documentation: Consistently delivered project documentation on time for product manufacturing, ensuring efficient and timely processes.

• Change Management: Executed Change Management strategies in accordance with Good Manufacturing Practices, facilitating seamless transitions for client product documentation.

• Collaboration: Facilitated regular internal and external collaboration with multidisciplinary teams, contributing to the achievement of project objectives and fostering a cooperative work environment.

• Subject Matter Expert Interaction: I conducted interviews with subject matter experts to gather information, playing a pivotal role in informing technical writing for instructional documentation used by operators on the floor.

• Knowledge Sharing: Served as a valuable resource for team members, providing insights into the Technical Writing Project, proficient use of Microsoft Word, and navigating unconventional client manufacturing processes.

Student Researcher, Center for Research and Learning​

• Conducted research on user-centered design

• Usability Testing

• e-learning application design (iterative process)

• Educational app development  

• Team collaborative writing

April 2021-Current